Privacy Policy

Last Updated: 10 October 2023

Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our cleaning services. We are committed to ensuring compliance with the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information about you in various ways, including:

• Contact Information: Your name, address, phone number, and email address.

• Service Information: Details about our services you have requested or enquired about.

• Payment Information: Credit card details or other payment information provided during transactions.

• Feedback: Any feedback or complaints you provide regarding our services.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage the services you have requested.

• To process payments and communicate with you regarding transactions.

• To improve our services through research and analysis.

• To maintain customer relationships and contact you regarding service updates or promotions.

• To comply with legal obligations and regulatory requirements.

Disclosure of Information

We may share your personal information with:

• Service Providers: Third parties that assist us in delivering our services, such as payment processors and logistics providers.

• Legal Authorities: Where required by law or to protect our rights and those of others.

• Business Transfers: If we undergo a business change, such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We take data security seriously and implement measures to protect your personal information from unauthorised access, loss, or misuse. We restrict access to your information to employees and contractors who need it to perform their duties.

Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. After this, we will securely delete or de-identify your information.

Access and Correction

You have the right to access and correct your personal information. If you wish to request access, please contact us using the details provided below. We may require verification of your identity before processing your request.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

For any questions about this Privacy Policy or your personal information, please contact us at:
info@breezeclean.com.au

Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy in line with our policies and applicable laws.